GDPR Compliance Statement
Essex Chamber Orchestra is committed to protecting and respecting your privacy. This statement outlines how we collect, use, and store your personal data, in accordance with the General Data Protection Regulation (GDPR).
What Data We Collect
We may collect personal information such as your name, email address, and payment details when you:
• Sign up for our newsletter
• Purchase concert tickets via TicketSource
• Engage with us via our social media channels
• Contact us with inquiries or requests
How We Use Your Data
We only use your personal data for the following purposes:
• To process ticket sales and provide event information (via TicketSource)
• To send newsletters and updates (via Brevo, with your consent)
• To respond to your inquiries and requests
• To improve our services
Data Sharing
We do not share your personal information with third parties unless it is necessary to provide a service (e.g., TicketSource for ticket purchases) or as required by law. We ensure that any third parties we work with comply with GDPR.
TicketSource and Brevo
• TicketSource: When you purchase tickets for our concerts, your payment and personal details are processed securely through TicketSource. We do not store any linked data on our website. For more information, please review TicketSource’s Privacy Policy.
• Brevo: Our mailing list is managed through Brevo, which is used for sending newsletters and updates. This data is not linked to our website. For more information, please review Brevo’s Privacy Policy.
Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for communications at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have mishandled your data
Data Security
We take reasonable steps to protect your data and ensure it is stored securely. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your data while in transit.
Contact Us
If you have any questions about our GDPR compliance or how we handle your data, please contact us at mail@essexchamberorchestra.co.uk.